Privacy Policy

Last updated: 10 November 2026

This Privacy Policy explains how Spinfin Casino (“Spinfin”, “we”, “us” or “our”) collects, uses, shares and protects personal data when you visit spinfiin.uk or use our services. By using the website or creating an account you confirm that you have read this policy.

1. Information We Collect

Depending on how you use our services, we may collect:

Account and identity data: name, date of birth, email address, phone number, country of residence, address, username and password.
Verification data: copies of identity documents, proof of address and, where required, proof of the source of funds or payment method ownership.
Transaction data: deposits, withdrawals, bets, bonuses, payment method details (we do not store full card numbers on our own systems) and account balance history.
Technical data: IP address, device type, browser, operating system, language, time zone and pages visited.
Communication data: messages you send to our live chat or email support, and your responses to surveys or promotions.
Responsible gaming data: deposit limits, breaks, self-exclusion or account closure requests.

2. How We Use Your Information

We use personal data to:

create and manage your account and provide our games and services;
verify your identity and age, and meet KYC and AML obligations;
process deposits, withdrawals and bonuses;
prevent fraud, multiple accounts, bonus abuse and other prohibited activity;
provide customer support and respond to complaints;
promote responsible gaming and protect vulnerable players;
improve the website, games and user experience through analytics;
send service messages and, where you have agreed or where the law allows, marketing communications.

3. Legal Bases for Processing

Where data protection law requires a legal basis, we rely on: performance of our contract with you; compliance with legal and regulatory obligations (such as AML and age verification); our legitimate interests in operating, securing and improving our services; and your consent, for example for non-essential cookies and marketing. You can withdraw consent at any time.

We do not sell your personal data. We may share it with:

payment providers, banks and cryptocurrency processors that handle your transactions;
identity verification and fraud prevention providers;
game providers and technical service providers that help us run the platform;
analytics and customer support tools;
professional advisers, auditors, regulators, law enforcement or other authorities where we are required or permitted by law.

Service providers may only use your data to perform services for us and must protect it appropriately.

5. International Transfers

Our providers and group companies may be located outside your country of residence. Where personal data is transferred internationally, we take reasonable steps to ensure it remains protected in line with applicable law.

6. Cookies

We use cookies and similar technologies on spinfiin.uk. You can find out what they are, why we use them and how to manage them in our Cookies Policy.

7. Data Security

We use SSL encryption and organisational and technical safeguards to protect personal data against loss, misuse and unauthorised access. No online service can be completely secure, so please keep your password confidential and contact support immediately if you suspect unauthorised access to your account.

8. Data Retention

We keep personal data only for as long as needed for the purposes described in this policy, including for as long as your account is open and for the period required afterwards to meet legal, tax, AML and regulatory obligations, resolve disputes and enforce our terms. When data is no longer needed, it is deleted or anonymised.

9. Your Rights

Depending on where you live and the data protection laws that apply to you (such as the UK GDPR or EU GDPR), you may have the right to:

access the personal data we hold about you;
correct inaccurate or incomplete data;
request deletion of your data, subject to legal retention duties;
restrict or object to certain processing;
receive a copy of your data in a portable format;
withdraw consent to marketing or other consent-based processing;
lodge a complaint with your local data protection authority.

To exercise your rights, contact our support team using the details in the Help Center. We may need to verify your identity before acting on a request.

10. Age Restriction and Children

Our services are only for people aged 18 or over (or the legal gambling age in their country, if higher). We do not knowingly collect personal data from anyone under 18. If you believe a minor has registered, please contact us immediately so we can close the account and delete the data where the law permits.

11. Marketing Communications

If you have agreed to receive promotions, you can opt out at any time using the unsubscribe link in our emails or by contacting support. Opting out of marketing does not affect important service or account messages.

12. Third-Party Websites

Spinfiin.uk may link to third-party websites, including payment and responsible gaming organisations. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with its “Last updated” date. Where changes are significant, we will take reasonable steps to inform you.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us through the 24/7 live chat or by email via the Help Center.